SAN FRANCISCO, CA, September 10, 2026. AllCode, an AWS Advanced Consulting Partner, today announced the general availability of AllCode Nexus, an enterprise governance platform for AI coding tools, now live on AWS Marketplace. Nexus gives engineering organizations a...
Published: July 2026 | Updated: July 2026 How to Get a Free AI Assessment in 2026 (AWS Funded) Most AI consulting firms charge $100K-$300K for an AI readiness assessment. But AWS is quietly funding these assessments through their partner network - up to $30,000 per...
CLAUDE CERTIFIED ARCHITECT — FOUNDATIONS · SCENARIO SERIES · PART 1 OF 6 Building a Customer Support Resolution Agent with Claude A practitioner's guide to Scenario 1 of the Claude Certified Architect exam — agentic loops, MCP tool design, escalation logic, and the...
Your customers reach out through SMS. Through email. Through WhatsApp. Through web chat.
Your team responds through… spreadsheets? Disconnected inboxes? Maybe a CRM that sort of ties things together?
Meanwhile, each channel has its own queue, its own response time, its own tribal knowledge about how to handle common questions. Customer context gets lost between channels. Response quality varies wildly depending on who’s working.
There’s a better way. Amazon Bedrock—combined with AWS End User Messaging and SES—enables enterprises to build unified communication hubs where AI handles routine inquiries across every channel, escalates complex issues to humans, and maintains full context throughout the customer journey.
Your team processes hundreds—maybe thousands—of emails per day. Each one needs to be read, understood, categorized, and routed to the right person.
That’s a lot of human brainpower spent on triage.
What if AI could handle that categorization in seconds? What if urgent emails automatically escalated, routine inquiries queued for batch processing, and spam silently filtered—all without human intervention?
AWS welcomes 224 new certified partners in AI, cloud ops, security & more. Discover specialized expertise across industries. Partner with the best.
Deploying Claude Code in the Enterprise: Why It's Harder Than You Think (And How to Do It Right) Claude Code is powerful. Give developers an AI pair programmer that can read codebases, write code, run commands, and iterate on solutions—and productivity soars. But...
Building a Production-Ready Agent with Amazon Bedrock AgentCore + Strands Agents Organizations today need scalable, secure, and flexible automation to handle complex business processes, particularly in regulated environments like compliance checking and user...
Building the Agent UI with AWS Amplify and CloudContactAI Frontend Executive Summary CloudContactAI needed a clean, easy-to-deploy user interface for its A2P compliance-checking agent — one that could surface compliance results, allow interactive inputs, and scale...
Building a Production-Ready Agent with Amazon Bedrock AgentCore + Strands Agents ✅ Executive Summary Organizations need scalable, secure, and flexible automation to handle complex business logic — especially in regulated environments (e.g. compliance checking,...